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CSBT automated ticketing system installation starts
By: Mylen Manto | Published Thursday, November 5, 2020
Topline Hi-Tech and Synergy Corporation will start the installation of the centralized automated ticketing system this month. (Junjie Mendoza)

Machines and equipment for the centralized automated ticketing system in the Cebu South Bus Terminal will be installed starting this month until January next year.

By February 2021, a dry run of the ticketing system will be conducted while full operation is targeted by March or April.

The contract between the Province of Cebu and Topline Hi-Tech and Synergy Corporation for the system’s implementation was signed Wednesday, November 4.

Governor Gwendolyn Garcia represented the Province as authorized by the Provincial Board while Topline was represented by its president Eugene Erik Lapasaran Lim.

The ticketing system will help decongest and control the volume of people inside the CSBT, making the terminal safe for passengers and allow easier access to the designated boarding bays.

Topline will design, construct, supply, and install a central ticketing area with electronic ticket issuance devices and load stations and electronic gates with ticket validation feature to allow access or entry to the boarding area.

Ticket validation terminals will also be installed at the boarding bays as well as an electronic public information system for the dissemination of information on trip schedules and status.

The company will also supply reloadable stored value cards that serve as access pass through the terminal’s automated gates and can be used as a bus ticket dubbed as Suroy-Suroy Sugbo Card.

These cards can be obtained from the loading terminals for P100 for an initial value of P70 worth of load and a refundable deposit of P30 for the use of the card.

Lim said the refundable deposit will be paid back to the passenger if they wish to return the card.

The cards will feature Cebu Province’s tourist spots and delicacies to promote local tourism, he said. 

Topline is also set to develop and introduce a mobile e-wallet application capable of generating QR tickets or purchasing QR tickets through an electronic ticket issuance device.

They will also ensure the operation and maintenance of the terminal’s ticketing system and facilities.

Garcia said all of these will be done without any cost to the Provincial Government. The Capitol will even earn from this, she added. 

According to the contract, Topline will pay the Province an amount equivalent to two percent of the total revenue collected from the bus and mini bus operators for their use of the CSBT as passage terminal or load station in Cebu City starting on the second year of the system’s operations.

The company will also have to pay the Capitol a non-refundable amount of P100,000 as success fee.

“Topline submitted an unsolicited proposal and we went through the proper process of informing by way of publication the receipt of the unsolicited proposal and inviting others to challenge it. Since there were no challengers within a specified period of time (deadline on August 24, 2020), so the Economic Enterprise Council (EEC) awarded the system of the use of beep (Suroy-Suroy Sugbo) cards to Topline,” Garcia said.

On September 3, 2020, the EEC declared Topline as the winning proponent in Resolution No. 2 series of 2020.

Garcia said bus operators will be charged a convenience fee of P1.50 per passenger for fare below P60 and P2.50 per passenger for fare amounting P60 and above. 

A maintenance fee of P1 per passenger will also be charged starting on the second year of operations regardless of the fare amount.

“Why it is called convenience fee? Ultimately mawala na ang kinahanglang ticket checking, magkwenta pa sa halin kay everything is all electronic. Then on the following day, the sales of that particular bus nga nag-ply sa iyang rota will be deposited to the account of the bus operator,” Garcia explained.

She clarified that these fees are not additional costs to the passengers.

Capitol-managed CSBT is located at N. Bacalso Avenue, Cebu City catering to 400 buses and mini-buses plying the southern part route. Its passenger volume reaches 10,000 to 30,000 daily.

On Tuesday next week, Garcia will meet the bus and mini bus operators and the Topline officials to discuss this development. (Mylen Manto)